The SysAid intro shows different helpdesk functionalities. The clip consists of three scenes and provides an overview of the SysAid experience from both the end user and IT administrator point of view.

Clip includes the following:

	How end users submit a Service Request
	E-mail Integration
	Escalation rules
	Notifications
	Remote Control
	and more...

Online SysAid Demo

The online demo lets you experience SysAid's functionality and efficiency within several minutes. There is no need to download anything; simply click the links below.

Experience SysAid as an End User
SysAid end users can find solutions to common problems and request support.

Experience SysAid as an Administrator
SysAid administrators are technicians and managers who can respond to service requests, control the network inventory and manage projects.

Experience SysAid as a Manager
SysAid managers have access to the Manager Dashboard, where they can get an overview of the state of affairs in the organization through the Dashboard charts. Managers can also create, run, customize, schedule and send a range of reports.

Join our Live SysAid Webinar Demo

Our SysAid experts will be online and on hand this Thursday, April 30th, 2009 14:00-15:30 GMT (10:00-11:30 AM EDT) to personally guide you through SysAid's state-of-the-art features and latest modules.

Take our basic walk-through tour of SysAid's Helpdesk Software, including the Asset Management, Monitoring, Reports and Analysis, Manager Dashboard, Project and Task Management and CMDB modules. Experience SysAid in a nutshell as both an end user and administrator and take home some useful tips about how to set preferences and customize SysAid to suit your organization.

The SysAid Webinar is an interactive online seminar designed for SysAid newcomers and beginners who wish to learn more about SysAid. Participants will have the chance to interact, contribute and ask questions. All you need is a web browser and speakers to be a part of the action.

IT's that simple. Sign up for the SysAid Webinar, sit back and let us show you how SysAid works.

Prefer a time zone closer to home? Tune into one of our upcoming Webinars instead:

	Tuesday, May 5th, 2009 10:00-11:30 AM EDT (15:00-16:30 BST) Register here
	Monday, May 11th, 2009 2:00-3:30 PM EDT (19:00-20:30 BST) Register here

SysAid is Mobile!

We are excited about introducing you to a new portal where you can access SysAid.
Enjoy SysAid on your mobile phone or PDA browser.

Point your browser to:http://demo.ilient.com/m

Please make a note of the following when initiating access:
Username: mobile
Password: mobile